Home Trials &
Our 6 Month Exchange Guarantee
Wentworth Galleries will bring artwork to your home on an obligation-free trial before you commit to buying it, and backs every purchase with a six-month exchange guarantee.
Together, these two policies mean you never have to guess whether a painting will suit your wall, your light or your life. You can see it in place first, and can change your mind for up to six months afterwards.
How the Home Trial Works
If you're drawn to a piece in our Sydney gallery but aren't sure how it will look at home or in the office, our team will arrange for it to be delivered to you on a trial basis, obligation-free, for up to seven days. This service is complimentary throughout Greater Sydney, where our staff handle delivery and installation if you’d like it installed. There is no pressure to decide on the spot, but you can if you like. You simply get to live with the artwork, see how the colours, scale and feeling work for you, and decide from there.
Our 6-Month Exchange Guarantee: Art You'll Love, Guaranteed
Once you do purchase, that confidence continues under our exchange guarantee. If, for any reason, you decide within six months of your purchase that you'd like a different artwork, you're free to exchange it for full purchase price credit toward any other piece in the gallery. This applies to the original purchase and entitles you to one exchange, provided the artwork is returned in its original purchase condition. The guarantee cannot extend to a piece that has been damaged while in your care.
- Obligation-free home or office trial for up to 7 days
- Complimentary delivery and installation across Greater Sydney
- Remote consultation and coordination available Australia-wide with virtual installs
- Full purchase price credit toward another artwork within 6 months of purchase
- One exchange per original purchase, artwork must be in original condition
Why We Offer This
Buying original art is a considered decision, and photographs on a screen rarely capture how a painting's scale, texture or colour will actually sit in a room. Rather than asking buyers to commit from a gallery wall or a website image, we've built our process around the opposite approach: try it at home first, and know that if your space or taste changes later, you're not locked in. This is part of a broader philosophy at Wentworth Galleries that art buying should be enjoyable rather than stressful, and that you should love what you live with rather than simply settle for it.
Getting Started With a Trial
To arrange a home trial, visit our Sydney gallery at 175 Pitt Street or persuse the collecton online, and speak with a member of our team about the piece(s) you're considering. You can also contact us in advance to arrange a trial around a specific artwork, room or renovation timeline. Once you've chosen the works you’d like to trial, we'll confirm delivery details. Our in house delivery team are on time, every time so be prepared for a different experience!
Trials and Exchanges for Every Kind of Buyer
These policies aren't reserved for significant investment pieces. They apply equally to a first, modestly priced original as they do to a substantial artwork intended for a very serious collection. First-time buyers often find the exchange guarantee particularly reassuring, since it removes the fear of an expensive mistake, while experienced collectors appreciate the ability to trial a major piece in situ before making a considered addition to an established collection. Whatever stage of buying you're at, the same standard of flexibility applies.
Frequently Asked Questions
How long can I trial an artwork at home before buying?
Wentworth Galleries offers an obligation-free home or office trial for up to seven days, with complimentary delivery and installation across Greater Sydney and remote coordination available elsewhere in Australia.
What is the 6-month exchange guarantee?
If you decide within six months of purchase that you'd like a different artwork, you can exchange it for full purchase-price credit toward any other piece in the gallery, provided it is returned in its original condition. This applies once per original purchase.
Does a home trial cost anything?
No. Home trials are obligation-free and delivery is complimentary within Greater Sydney. If you decide not to keep the artwork, our team will simply collect it — there's no cost or pressure either way.
